Reporting requirements for order confirmations

Information regarding the collection of personal data during the order confirmation procedure is provided below.
Personal data are all data that can be associated with you personally, such as name, address, email address, telephone number.


1. Contact data and Data Protection Officer

The party responsible in accordance with Article 4, para. 7 DS-GVO is
Ernst Wagner GmbH + Co. KG
Ernst - Abbe Str. 21
D-72770 Reutlingen
Tel.: +49 7121 515390
Fax: +49 7121 5153920

The Data Protection Officer at Ernst Wagner GmbH + Co. KG is

Mr. Marcel Felgenhauer
Nordstraße 17-21
D-04105 Leipzig

who can be contacted at (external Data Protection Officer).


2. Purposes of data processing and legal bases

(1) We collect, store and where necessary circulate the data insofar as this is required to fulfil the terms of a contract, the contracting party of which is the person concerned.
Consequently, data are collected, stored and circulated in order to fulfil the terms of the contract and on the basis of Article 6, para. 1, sentence 1, letter b DS-GVO (General Data Protection Regulation).
Failure to provide such data may mean that the terms of an order cannot be fulfilled.

We circulate personal data to:

  - our commercial agency under whose jurisdiction you fall.

Further processing occurs only if you have given your consent or in the presence of statutory authorization.
In some cases, we use external service providers located within the European Economic Area to process your data.
These service providers have been carefully selected and assigned by us in writing, and are bound to our instructions. We monitor these service providers on a regular basis. The service providers will not circulate these data to any third parties. Once the contract is fulfilled and the statutory retention periods have elapsed, these data will be deleted unless you have consented to their being saved for any other purpose.

(2) We implement the latest technical measures to guarantee the protection of personal data. These measures are continuously adapted to reflect state-of-the-art technology.


3. Period of data storage

Unless we process your contact data for promotional purposes, we shall retain the data collected to prepare the order confirmation until the statutory and/or possible contractual warranty and guarantee rights have expired.
At the end of these periods, we shall retain the information on the contractual relationship required pursuant to trade and tax law for the statutory periods based on Article 6, para. 1, sentence 1, letter c DS-GVO.
For this period (routinely 10 years from contractual conclusion), the data are processed again solely in case of an audit by the tax authorities.


4. Your data protection rights

You are entitled to request, at any time, information about your personal data we have stored in our company (Article 15 DS-GVO).
This also applies to recipients or categories of recipients to whom these data are circulated and to the purpose for which the data are stored.
You shall also be entitled, subject to the preconditions of Article 16 DS-GVO, to demand the correction and/or subject to the preconditions of Article 17 DS-GVO, to demand the deletion and/or subject to the preconditions of Article 18 DS-GVO, to demand a limitation to processing. Furthermore, subject to the preconditions of Article 20 DS-GVO, you can demand a data transmission at any time – insofar as the data are still stored in our company. Where personal data are processed in order to accomplish tasks in the general public interest (Article 6, para. 1, sentence 1, letter e DS-GVO) or in order to safeguard justified interests (Article 6, para. 1, sentence 1, letter f DS-GVO), you shall be entitled to object to the processing of your personal data at any time with effect for the future.

In case of an objection, we must refrain from the further processing of your data for the aforementioned purposes, unless,
– there are compelling and legitimate grounds for processing that outweigh your interests, rights and freedoms, or
– such processing is required for the assertion, enforcement or defence of legal claims.

Subject to the preconditions of Article 21, para. 1 DS-GVO, it is possible to object to data processing for reasons relating to the special situation of the person concerned.


5. Contact

Please email all information requests, enquiries, revocations or objections to data processing by email to or by post to the address given in section 1.

For further information, please refer to the full text of the DS-GVO, which is available on the Internet at and to our Data Protection Declaration, which can be viewed at

You can also lodge a complaint with the competent supervisory authority for matters under data protection law:

The state representative for data protection and freedom of information in Baden-Wuerttemberg

Dr. Stefan Brink
Postfach 10 29 32
D-70025 Stuttgart     or:

Königstraße 10a
D-70173 Stuttgart

Phone: +49 7 11/61 55 41-0
Fax: +49 7 11/61 55 41-15